More than 52 percent of recently polled marketers said that social media had changed their companies’ sales and marketing processes, but nearly 68 percent of sales people said it had made an impact on their companies’ processes. Social media marketing successes are frequent, but the faux pas stand out. Just as marketers are finding, learning by trial and error can be uncomfortable and hurt sales.
The numbers prove it: Sales and marketing just aren’t playing well together in most organizations. A not-so-small industry has sprung up to attack the issue of sales/marketing alignment, but the problem is so deeply entrenched that it may never be fully eradicated.
That’s a little weird when you think about it. After all, there is plenty of research that shows that getting sales and marketing to work as a team is enormously profitable. Furthermore, the two sides are confronting problems that parallel each other. The issues facing marketing are mirrored, in many cases, by issues confounding sales.
However, if the two sides can’t work together on basic things — like lead definitions, for example — then there’s little chance they can compare notes and combat shared frustrations.
Following are five areas where sales and marketing are aligned — by having similar problems they need to solve.
In marketing, especially since content marketing has gained stature, one of the toughest tasks is understanding the customer journey. If a prospect clicks from a piece of content to a demo or asks for a sales call, that lead certainly was influenced by that last piece of content.
However, that probably wasn’t the only thing that influenced the decision to contact the business; it was likely the final link in a chain of activities. Understanding this progression is not easy — but it’s important to ascertain the real ROI of your inbound marketing efforts.
Sales has a similar problem, especially when selling involves more than one contact within the sales team. Typically, it’s the closer who gets the commission, but increasingly others on the sales team may contribute to the completion of the deal.
How do you track that cooperation, and how do you compensate those sales pros who collaborated but didn’t actually close the deal?
Marketers long have fretted about the customer experience, especially in a B2C setting. Crafting memorable, personalized experiences is vital to building brand awareness and loyalty with consumers.
However, the B2B experience is finally starting to be appreciated — and it’s very different from B2C. The B2B buyer gets to define what the buying experience looks like; marketers have to concern themselves with understanding what those definitions may be and set the groundwork for them. Since most B2B buyers do a lot of research before ever speaking to the seller, it’s critical to use the right content to create an experience in order to earn that initial contact from the buyer.
Sales people increasingly are concerned about the customer experience, too. It’s not enough to get a signature on a contract. A customer who didn’t have the desired experience will be less inclined to buy from the sales person again.
Especially in a subscription economy, setting up the next sale by building a good relationship and creating an experience that makes the buyer want to buy again is vital to both revenue and profit margin. Because of that, some businesses are altering their sales compensation to factor in customer experience and satisfaction.
Marketers long have seen the potential in social media and have been exploiting it for several years. There are still pitfalls, however. When handled the wrong way, social media allows marketers to embarrass themselves faster and in front of more people than ever before.
Social media marketing successes are frequent, but the faux pas stand out; as social media evolves, marketers still aren’t certain of the best ways to make it work for their businesses.
Sales also is groping toward a full understanding of how social media is changing its methods.
More than 52 percent of marketers said that social media had changed their companies’ sales and marketing processes — but nearly 68 percent of sales people said it had made an impact on their companies’ processes, in an as-yet-unpublished survey by CallidusCloud.
Learning to use social media is not the issue for sales — it’s using what’s learned about customers in the right way. Just as marketers are finding, learning by trial and error can be uncomfortable and hurt sales.
Content marketing is emerging as a critical subset of the marketing department — but many organizations are treating it as a tactical rather than a strategic activity. Content is created for the needs of the moment, with little understanding of how it all hangs together or how a buyer would navigate through it toward a buying decision.
Worse, it’s not easy to keep track of content over time, and most organizations fail to schedule reviews or index content so as to understand what may be outdated, what’s still good, and what can be packaged in marketing campaigns.
Sales faces a similar content issue: As more is created, it becomes harder and harder to deliver the right content to customers at the right time. If marketing isn’t able to index content for its own use, it’s unlikely that it can recommend the right content to sales in every case.
Tools like configure price quote (CPQ) help by delivering the right documentation automatically when a proposal is created, but most businesses don’t yet have CPQ or other technology that can duplicate this automatic function.
It is rare when marketing goals are decreased. The call for more leads or better quality leads — or both — is constant. Although technology is helping to expand marketing’s reach, there are only so many buyers. Reaching the right ones at the right time is an ongoing battle. To help their sales organizations increase revenues, marketers must continue to shave the time from the collection of leads to their qualification and passage to sales.
Sales is under the same pressure: Quotas continue to increase even as sales forces remain lean. For sales reps, that may mean the need to work bigger territories; for managers, it requires ever more careful planning and hiring to bring in the numbers.
Sales’ calls for more leads or better leads may go unheeded, leading to extra work prospecting and added hours to their workdays. While SFA tools may automate some basic tasks, most of the job still requires sales to put in work to close the deals.
Data de Lançamento: 27 de junho
Divertidamente 2 marca a sequência da famosa história de Riley (Kaitlyn Dias). Com um salto temporal, a garota agora se encontra mais velha, com 13 anos de idade, passando pela tão temida pré-adolescência. Junto com o amadurecimento, a sala de controle mental da jovem também está passando por uma demolição para dar lugar a algo totalmente inesperado: novas emoções. As já conhecidas, Alegria (Amy Poehler), Tristeza (Phyllis Smith), Raiva (Lewis Black), Medo (Tony Hale) e Nojinho (Liza Lapira), que desde quando Riley é bebê, eles predominam a central de controle da garota em uma operação bem-sucedida, tendo algumas falhas no percurso como foi apresentado no primeiro filme. As antigas emoções não têm certeza de como se sentir e com agir quando novos inquilinos chegam ao local, sendo um deles a tão temida Ansiedade (Maya Hawke). Inveja (Ayo Edebiri), Tédio (Adèle Exarchopoulos) e Vergonha (Paul Walter Hauser) integrarão juntos com a Ansiedade na mente de Riley, assim como a Nostalgia (June Squibb) que aparecerá também.
Data de Lançamento: 04 de julho
Ainda Temos o Amanhã situa-se na Itália, em uma Roma do pós-guerra dos anos 1940. Dividida entre o otimismo da libertação e as misérias, está Delia (Paola Cortellesi), uma mulher dedicada, esposa de Ivano (Valério Mastandrea) e mãe de três filhos. Esses são os papéis que a definem e ela está satisfeita com isso. Enquanto seu marido Ivano age como o chefe autoritário da família, Delia encontra consolo em sua amiga Marisa (Emanuela Fanelli). A família se prepara para o noivado da filha mais velha, Marcella (Romana Maggiora Vergano), que vê no casamento uma saída para uma vida melhor. Delia recebe uma dose de coragem extra para quebrar os padrões familiares tradicionais e aspira a um futuro diferente, talvez até encontrar a sua própria liberdade. Tudo isso após a mesma receber uma carta misteriosa. Entre segredos e reviravoltas, este drama emocionante explora o poder do amor e da escolha em tempos difíceis.
Data de Lançamento: 04 de julho
Entrevista com o Demônio é um longa-metragem de terror que conta sobre o apresentador de um programa de televisão dos anos 70, Jack Delroy (David Dastmalchian), que está tentando recuperar a audiência do seu programa, resultado da sua desmotivação com o trabalho após a trágica morte de sua esposa. Desesperado por recuperar o seu sucesso de volta, Jack planeja um especial de Halloween de 1977 prometendo e com esperanças de ser inesquecível. Mas, o que era para ser uma noite de diversão, transformou-se em um pesadelo ao vivo. O que ele não imaginava é que está prestes a desencadear forças malignas que ameaçam a sua vida e a de todos os envolvidos no programa, quando ele recebe em seu programa uma parapsicóloga (Laura Gordon) para mostrar o seu mais recente livro que mostra a única jovem sobrevivente de um suicídio em massa dentro de uma igreja satã, Lilly D’Abo (Ingrid Torelli). A partir desse fato, o terror na vida de Jack Delroy foi instaurado. Entrevista com o Demônio entra em temas complexos como a fama, culto à personalidade e o impacto que a tecnologia pode causar, tudo isso em um ambiente sobrenatural.
https://www.youtube.com/watch?v=JITy3yQ0erg&ab_channel=SpaceTrailers
Data de Lançamento: 04 de julho
Nesta sequência, o vilão mais amado do planeta, que virou agente da Liga Antivilões, retorna para mais uma aventura em Meu Malvado Favorito 4. Agora, Gru (Leandro Hassum), Lucy (Maria Clara Gueiros), Margo (Bruna Laynes), Edith (Ana Elena Bittencourt) e Agnes (Pamella Rodrigues) dão as boas-vindas a um novo membro da família: Gru Jr., que pretende atormentar seu pai. Enquanto se adapta com o pequeno, Gru enfrenta um novo inimigo, Maxime Le Mal (Jorge Lucas) que acaba de fugir da prisão e agora ameaça a segurança de todos, forçando sua namorada mulher-fatal Valentina (Angélica Borges) e a família a fugir do perigo. Em outra cidade, as meninas tentam se adaptar ao novo colégio e Valentina incentiva Gru a tentar viver uma vida mais simples, longe das aventuras perigosas que fez durante quase toda a vida. Neste meio tempo, eles também conhecem Poppy (Lorena Queiroz), uma surpreendente aspirante à vilã e os minions dão o toque que faltava para essa nova fase.